Shipping & Returns


Delivered to your door or collect at The Vale.

Standard shipping for most T-shirts and Viynl LP’s is £4
Tote bags,CD’s etc is £2.50
Shipping for smaller items such as stickers is £1

All items are send via Royal Mail*. Items over £10 are tracked.

You can choose whether you would like your items shipped or for collection at check out**.

If you would like to collect your order, please call The Vale on 01457238089 to arrange a convenient time.

* Items shipped directly from our associate artists and bands may use a different carrier.

** Product specific shipping information is included on the individual product pages.

Pre-Order Items

Pre-Order Iems will be processed in a batch once a week. Please note, hoodie pre-orders will usually be sent for print after 1st of each month.  We will email you with confirmation of an estimated delivery time soon after this date. Thank you for your patience.


Wrong size? wrong colour? Something else? Just contact us and we’ll be able to arrange a return for you. Items must be posted back to The Vale within 14 days unsused and in the original packaging (unless faulty).

To arrange a return please call 01457238089 or email [email protected]